Technical Services:Market-oriented, we continuously introduce leading technologies, improve product performance and quality, and develop CNC machine tool products with independent intellectual property rights. We also provide comprehensive customized solutions to meet the needs of customers in different sectors. Main responsibilities: Installation and commissioning of new equipment, troubleshooting, technical consultation, as well as operation guidance and training for frontline users. We ensure that users receive fast, reliable, and effective responses in a short time.

1. Machine Tool Selection Stage: Provide process solutions including machine tool selection, cutting tool selection, and determination of process parameters, as well as trial machining with customer-supplied materials.

2. Machine Installation & Commissioning Stage:Operation training, including complete technical training on the CNC system, and turnkey project delivery.

3. Warranty Stage:Starting from the date of final acceptance, the product is entitled to "three guarantees" service. The warranty period is 12 months, during which free maintenance service is provided.

• If the machine tool has been delivered to the user's designated location for 15 months and has not been installed and commissioned due to reasons attributable to the user, the warranty period shall expire, and the seller will no longer provide free installation, commissioning, or maintenance services.
• Warranty:During the warranty period, if it is verified that the damage is caused by the user—such as mechanical appearance or internal damage resulting from loading/unloading and transportation, or prolonged storage; or human-caused damage due to improper operation or unauthorized disassembly and modification—such cases are not covered by the free warranty. The user must bear all costs for repair, overhaul, and service.

• Damage to the equipment caused by natural disasters is not covered by our company's warranty. This includes, for example, lightning strikes, floods, fires, earthquakes, as well as machine relocation and secondary training.

4. After the Warranty Period:Our company will continue to provide maintenance services to users, charging for parts costs and service fees according to our standard rates.

5. Machine Tool Overhaul Services:Complete machine overhaul, component overhaul, and electrical control system overhaul services.

6. Technical Files:The service center will establish technical files for users and regularly or irregularly consult and check on the usage status of the user's equipment, so as to keep the CNC machine tool products manufactured by Yanshen Electromechanical (Lifengda) that you have purchased in good working condition.